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Compliance

At Querious, we understand that protecting client confidentiality is paramount to the practice of law. We’ve implemented rigorous security and compliance standards that allow attorneys to innovate with confidence while safeguarding sensitive client communications.

Secure Microsoft Azure  Environment with Key Vault

Querious runs in a secure Azure cloud environment, with private ChatGPT-4o, -GPT-4o1 and GPT- mini models and leverages Key Vault.

Passed Microsoft App Store Privacy & Security Reviews

Querious is available in the Microsoft App store after passing a series of reviews, which included privacy and security.

Transcripts & Customer & Client Data Are Removed

Querious removes identifiable customer/client data from transcribed text. Querious deletes audio and snippets of transcribed text after the meeting. Querious never creates a full transcript.

No LLM Training on Customer & Client Data

Querious uses a private model of Chat GPT-4o in its Microsoft Azure instance. OpenAI is not permitted to use either customer or client data to train its model.

Querious Architecture & Security Framework

Frequently Asked Questions

How does Querious protect client confidentiality?
Querious implements multiple layers of security:
  • Runs within the secure Microsoft Azure environment
  • Uses end-to-end encryption for all meetings
  • Automatically removes personally identifiable information from transcribed text
  • Never creates or stores complete meeting transcripts
  • Deletes all audio and text snippets immediately after meetings
  • Uses private AI models that don't retain or learn from your data
How does Querious handle sensitive client information?
Querious removes customer and client information from transcribed audio files before AI processing takes place. All sensitive data is encrypted. Querious deletes all transcribed text and audio files after the meeting ends.
What security certifications does Querious have?
Querious has passed Microsoft's privacy and security audits required for public availability in the Microsoft App Store. We are currently preparing for SOC-2 (Type 1) certification, with expected completion in March 2025.
Do I need to inform clients that I'm using Querious?
Querious automatically provides a notice to all meeting participants that the tool is being used. Querious attends as a participant to each virtual meeting. The bot is visible to all attendees. Attorneys also have the ability to provide additional notice to attendees through the in-meeting sidebar. While explicit consent is not required under ABA guidelines (as Querious is not self-learning), this notification ensures transparency with clients.
What measures are in place for data security compliance?
Querious maintains comprehensive security measures:
  • End-to-end encryption for all data
  • Protected MongoDB instance for any required data storage
  • Regular security audits and updates
  • Comprehensive cybersecurity insurance
  • Ongoing compliance monitoring and updates
Can Querious help maintain ethical compliance?
Yes. Querious helps attorneys meet their ethical obligations by:
  • Providing opportunities to test and understand the technology before use
  • Maintaining transparency with in meeting notifications
  • Protecting client confidentiality through multiple security measures
  • Preserving attorney independence in all client interactions by providing in-meeting and post-meeting insights that are only visible to attorneys
Does using Querious comply with ABA ethical guidelines?
Yes. Querious was designed by attorneys to comply with key professional ethics rules:
  • Competence (Model Rule 1.1)
  • Communication (Model Rule 1.4)
  • Confidentiality (Model Rule 1.6)
  • Independent Judgment (Rule 2.1)
Will my client data be used to train AI models?
No. Querious uses private instances of AI models. We explicitly prohibit the large language models (LLMs) from using any customer or client data to train their models.

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